We use spatially resolved photoelectron spectroscopy performed in operando to identify the reaction intermediates of the hydrogen electro-oxidation reaction on yttria-stabilized zirconia (YSZ) electrolytes with Pt electrodes. We find that hydroxyl on the zirconia electrolyte is a reaction intermediate in the hydrogen oxidation reaction and that it participates in the rate-determining step. In contrast to the general wisdom, the limiting step does not involve the transfer of charge. These results allow us to propose the detailed reaction pathway, which provides direct insight into how to accelerate the kinetics.