According to the crystal structure determination by Edstrand & Blomqvist [Ark. Kemi (1955), 8, 245–256], intercalate NH4Cl·As2O3·0.5H2O () is not isostructural with compound KCl·As2O3·0.5H2O. This is very unlikely because both NH4Br·2As2O3 and KBr·2As2O3 as well as NH4I·2As2O3 and KI·2As2O3 are isostructural. Hence, intercalate has been studied using single-crystal X-ray diffraction in addition to attenuated total reflection Fourier transform infrared (ATR-FTIR) and 15N solid-state magic-angle spinning nuclear magnetic resonance (ssNMR) spectroscopies. These techniques indicate that revising the previous crystal structure model is necessary. Compound crystallizes in space group P6/mmm with unit-cell parameters a = 5.25420 (10) Å and c = 12.6308 (3) Å and is isostructural with KCl·As2O3·0.5H2O. The presence of two symmetry-independent ammonium cations in the structure has been unequivocally confirmed using 15N ssNMR spectroscopy. The 15N ssNMR spectrum of intercalate has been compared with analogous spectra of NH4Br·2As2O3 and NH4I·2As2O3 which allowed for a probable assignment of signals to ammonium cations occupying particular sites in the crystal structures. Thermogravimetry, differential scanning calorimetry and variable-temperature ATR-FTIR spectra have revealed that intercalate is dehydrated between 320 and 475 K. Upon cooling or standing in moist air water is re-absorbed. Dehydration leads to significant shortening of the c unit-cell parameter as revealed by powder X-ray diffraction [c = 12.1552 (7) Å at 293 K]. Compound decomposes on prolonged heating above 490 K to arsenic(III) oxide and ammonium chloride.